Communication is the engine that powers business.

It is an important online sales skill that you must
polish until it shines like the sun.

And listening and paying attention to your customers
can make you understand what they want and help you
service them and so make more money.

You can learn many things you didn’t know about your
business by getting valuable feedback from your customers.

Your customers may buy your main product just to get the
free gifts.

Your visitors may think it’s to hard to navigate
through your web site.

By knowing this type of important information you can
improve your web site, products/services, advertising, and

marketing.

Below are nine techniques you can use to get
valuable feedback from your customers.

Use surveys and questionnaires regularly to improve your
business.

Publish them on your web site, e-zine, print
newsletter, direct mail material, include them with product
shipments or inside product packages.

Post them on appropriate online message boards, e-mail
discussion lists and newsgroups on the internet.

Create an online community for your customers. Include a
chat room, message board, e-mail discussion list on your
site for customers to participate in.

You can regularly moderator these communities to see what
your customers are saying about your business.

Give away your products to a group of your customers.
Ask them to use and review the product.

Ask them to fill out an evaluation form and send it back.

Some customers may fill them out, some may not, but the
feedback you do get will be valuable.

Offer your web site visitors an online product or service
from your web site at no cost.

It could be an ebook, search engine submission, consulting via
e-mail, web design, etc.

In return, ask them to fill out a short survey about your web
site, products or services you’re selling, customer service,
or your web site.

Create a customer focus group. Invite ten to twenty of
your most loyal customers to meet regularly.

They will give you ideas and input on how to improve your
customer service.

You could pay them, take them out to dinner or
give them free products.

Stay in contact with customers on a regular basis. Offer
them a free e-zine subscription.

Ask customers if they want to be updated by e-mail when you
make changes to your Web site.

After every sale, follow-up with the customer to see if they
are satisfied with their purchase.

Make it easy for your customers to contact you. Offer as
many contact methods as possible.

Allow customers to contact you by e-mail.

Hyperlink your e-mail address so customers won’t have to type it.

Offer toll free numbers for phone and fax contacts.

This will make it easy for your customers to voice their
opinions.

You could regularly contact customers on birthdays or
holidays. Send thank you gifts to lifetime customers.

E-mail them online greeting cards on holidays or birthdays.

Call them personally to wish them a happy holiday.

You could them follow-up with a survey or ask them if
they’re happy with your business.

Invite your customers to company meetings, luncheons,
workshops or seminars.

Create special events for your customers like parties,
barbecue’s, dances etc.

Make a point for yourself and your employees to interact
with them at these event to get valuable feedback
for your business.

You could use a couple or all of the techniques listed above
to get valuable customer feedback.

These aren’t the only ways, be creative and come up with
some of your own.

May these online sales secrets help you to make a lot
of money.

Warmly,

I-key Benney, CEO

I-key, a Millionaire CEO from New York City is the creator of “Mscsrrr: Millionaire Secret Cash System”, (home based business) program, which has helped thousands of ordinary people from all over the world to attain financial security and shining success during the past 2 yrs.

Mscsrrr Millionaire Cash System helps you to generate $1,500+/Week for life, from home or office, part time or full time. No large investment or hassles. Win $1000-$2000 free “cash”

home based business, home business, income opportunity, internet Income opportunity

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How To Save Yourself From The Pits of Marketing Cyber Hell!

“Your Mind-Set IS Your Problem!”

Did you know that the one major thing that stands between You and Success is Your Mind Set? Yes it is true. Sometimes our “Own Stinkin’ Thinkin’” gets in the way of our Success, or our ability to achieve success. Try as we may, we just can’t get any further ahead than we were yesterday. Frankly we have been so use to failure in our lives that failure is all we seem to attract. But it doesn’t have to be this way!!!

So then WHY was I not able to prosper, why was I living in poverty? Because of my OWN Mind-Set, I was so use to it that I expected it all the time. This cycle can be broken. Now, the first step to accomplish this is the One Step that a lot of people do not pay that much attention to, yet it is one of the most important aspects of true wealth. I am talking about the mental aspect of true wealth. Hang on! I know you are tired of listening to the same psychology song over and over. Do not worry! The mental aspect of true wealth is actually very simple and easy to apply.

It is actually like a list of steps that you have to “get into your mind” before we really get to apply the “Mind Set Change” that I have been talking about so much. Once you know all these steps and are ready to apply them, then you will really be ready to start the journey. Please! Do not dis-regard this section thinking that you do not need any mental preparation. YOU DO!! It is very important!

Here are three “keys” to success:

Timing: Being at the right place at the right time.

Having Vision: Seeing potential in what is being presented. Having the ability to see success.

Taking Action: Going one step further than the rest. Doing instead of saying.

Those three “keys” are essential to recognize success, and to make it a part of your life.

Once you have made the decision to “Take Action,” your next task would be to follow what I call “The Ten Steps To Changing your Mind-Set” As I said before, they are very simple, but extremely important if your purpose is to achieve true wealth.

Isn’t it time to Save Yourself from the Pits of Marketing Cyber Hell?

About The Author

Copyright 2004 Written By Kimberly “Fire-Flash” Gordon

Author of “A JV With Jesus” Marketing online with a Purpose.

http://disciplesonamission.biz

Have you taken the 10 Steps to change Your Mindset?

Do so Now: residualyes-82631@autocontactor.com

business marketing, business marketing product, internet marketing business

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Imagine this, you open your email first thing in the morning and you see fifteen new orders; one from Switzerland, one from Australia, one from India, and a dozen from all over the United States. All for the product you just recently made available on the Web. It’s 7 a.m., you’re still sipping your first cup of coffee and only half awake, and already it’s been a very profitable day. While this scenario may seem more like a dream than reality to you right now, it’s entirely possible to achieve and it’s much easier to do than you might imagine. Besides starting each day with a big, Cheshire Cat grin, and dollar signs floating through your mind’s eye, there are numerous other benefits to having a product available on the web.

Positions you as an expert - Perception is everything on the internet and the creation of your own product results in positioning you as an expert and is a critical step in generating new business.

Builds your brand identity - Your product represents you and your business in the marketplace, and making it available on the Web is the first step toward getting your product into more hands, heads, and homes.

Reaches a global marketplace - Having a product available on the Web means that you’ve expanded your geographic marketplace from local neighborhoods where your product sits on a shelf, to the entire world via your website.

Creates a 24/7, passive revenue, profit machine - The Web never sleeps which means that you can literally turn your computer and website into a cash register around the clock, and many, if not all, of the processes can be automated.

Levels the playing field - In the past, the entrepreneur or small business owner was unable to compete with the larger companies which could afford to mass market products. The Web makes it possible for even the smallest of businesses to compete.

Instantly increases the effectiveness of your sales cycle - This is especially critical for service professionals. Often a consumer will opt to purchase a product as a trial before deciding to purchase your service. Having a quality product available on the Web allows them to get to know a bit more about you and what you have to offer.

In addition to the great benefits listed above, which apply to any online product, there are several more which apply specifically to information products and make them an even more attractive choice.

Greater cost-effectiveness - Since traditional production and distribution is unnecessary, your costs are significantly reduced and your margin for profit is significantly increased.

Increase your speed to market - While it might take months or years to get a hardbound book written, edited, published, produced, and distributed to book stores, you can deliver the same content in the format of an e-book and bring it into the world in a matter of days or weeks instead.

Content can be leveraged in several formats - The same content can be presented in several different formats; as an e-book, an ecourse, a teleclass, a home-study course, and the list goes on and on.

Opportunity for bold self-expression and learning - The Web allows you to get your message to millions simultaneously while at the same time offering you the opportunity to learn in action as you challenge yourself to create something totally unique.

© 2005 Michael Port & Associates LLC

Get more clients with Michael Port, expert marketing coach for small business owners and professional service providers. Free small business resources, networking opportunities, articles, advice and coaching on professional services marketing at http://www.michaelport.com. Receive a free chapter from ‘Book Yourself Solid’ at http://www.bookyourselfsolid.com

info product, information marketing, information product, product marketing, selling info products

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